Synology DiskStation DS223j

How to connect to a Synology NAS

Connecting to a Synology network-attached storage (NAS) enclosure couldn’t be easier. Whether setting up your first NAS or needing to reconnect to an existing server, this guide will run you through all the necessary steps, including some information on Synology QuickConnect. You’ll be up and running in no time.

How to set up a Synology NAS

Before your Synology NAS enclosure is ready, install DiskStation Manager and set everything up. Fear not as this takes but a few minutes. Synology has one of the most user-friendly operating systems and user experiences. Here’s how to install the OS:

  1. Unbox the Synology NAS.
  2. Connect the external power supply to the DC input port.
  3. Connect the NAS to your LAN using an RJ45 cable.
  4. Install at least one NAS drive. (We have some recommendations if you’re struggling here.)
  1. Turn on the Synology NAS.
  2. Wait for the unit to boot up (it will beep when ready).
  3. Go to your PC and enter find.synology.com or the IP of the enclosure. (There’s also the Synology Assistant you can download.)
  4. Click Install.
  1. Wait for the Synology NAS to download and install the latest version of DSM. It will reboot and beep when ready.
  1. Enter the IP of the enclosure again on your PC if the page does not refresh automatically. (Your router may have provided the NAS with another IP address if using DHCP.)
  2. Click Start.
  1. Enter a device name, primary user account, and password for logging into the NAS. Check the “Allow this Synology NAS to be displayed in WebAssistant,” if you wish to use the feature.
  1. Choose the update process for your Synology NAS. (I recommend leaving this as set by default.)
  1. Click Skip or Create to create a Synology Account. (It’s also possible to sign in using an existing account here.)
  1. Click Skip or enter a QuickConnect ID to use this service. Then click Submit. (If using QuickConnect, DSM will show the URL for PCs and mobile devices.)
  1. Enable any other optional services and click Submit.
  1. You’ll now be greeted by the DSM desktop screen and a pop-up for installing some first-party Synology apps. Choose the desired option.
  1. Click Enable Now to go through setting up 2-factor authentication (2FA). I highly recommend doing so!
  1. Click Got it.
  1. Click Create Now.
  1. Click Start.
  1. Select the RAID type and enter an optional storage pool description. (I recommend leaving the RAID on SHR.)
  2. Click Next.
  1. Choose your NAS drive(s).
  2. Click Next.
  1. Click Next.
  1. Click Max to set the storage pool to use your entire drive(s) capacities.
  2. Click Next.
  1. Click Next. (I strongly recommend leaving this on Btrfs, unless you know what you’re doing.)
  1. Click Next or configure the volume to be encrypted.
  1. Check all the details and click Apply.

Storage Manager will display the storage pool running with all the selected drives. You can close this app to be taken back to the desktop screen. Your Synology NAS is now ready to go! Synology has a few mobile apps available for Android and iOS that can be used to manage enclosures without access to a PC.

How to connect to your Synology NAS

It’s easy to connect to the best NAS from Synology once it’s up and running. When you’re located at a PC, follow these steps:

  1. Fire up your favorite browser.
  2. Enter find.synology.com or the IP of the enclosure. (There’s also the Synology Assistant you can download.)
  3. Enter your account credentials and hit Log in.

You’ll now see the familiar DSM interface, which resembles a traditional desktop system.

How to set up Synology QuickConnect

Synology QuickConnect
Synology QuickConnect in DSM 7. (Source: NAS Master)

Synology QuickConnect is a great way to ensure you can access the NAS from anywhere in the world. Even if your ISP changes your external IP address for some reason, the NAS can communicate with Synology’s servers and update records.

This way, you can connect using a Synology URL that stays the same every time. Here’s how to set it up (if not already done so during DSM installation):

  1. Log into your Synology NAS.
  2. Open Control Panel
  3. Go to Services > Synology Account.
  1. Click on the link for Synology Account.
  2. In the newly opened tab, create a new Synology Account or sign in. (You’ll have one if you created it during the initial NAS setup)
  3. Go back to your Synology NAS DSM web interface and connect to the Synology Account.
  4. Go to External Access > QuickConnect.
  1. Check the Enable QuickConnect box.
  2. Create a QuickConnect ID in the box below. This is to identify and connect to your NAS.

Once this is active, Advanced Settings will allow you to manage app permissions and configure port forwarding rules.

How to troubleshoot connecting to your Synology NAS

how to connect to a Synology NAS, like the impressive DiskStation DS224+.
Drives installed on the Synology DiskStation DS224+ tray. (Source: NM)

If you cannot connect to your Synology NAS, there are a few steps you can take to troubleshoot any potential problems. Try the following:

  1. Make sure the NAS is turned on.
  2. Check to see if the LAN cable is connected properly between the NAS and your router/switch.
  3. See the LED indicators on the front of the NAS and check that everything is working okay.

If these steps don’t help you, Synology offers the Synology Assistant, which can connect to and manage various NAS models on the network. Here’s how to install it:

  1. Head to the Synology website.
  2. Choose your NAS model.
  3. Download Synology Assistant.
  4. Install the software.
  5. Run Synology Assistant.
  6. Allow the suite to search your network.
  7. Right-click your NAS and choose Connect.
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