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How to reset the admin password on Synology NAS

Oops! I did it again…

We’ve all been there. You’ve fired up your Synology NAS and have seemingly forgotten the administrator password. Oops! Luckily, not all is lost as Synology makes it easy to reset the admin password for the account. This guide will run you through all the necessary steps to get back up and running.

I won’t tell if you don’t. All you need to reset the admin password on a Synology NAS is a spare paper clip you no longer require and a few moments of time.

How to reset the admin password on Synology NAS

We’re going to reset the NAS administrator password, as well as network settings. This will not delete any data stored on the NAS.

  1. Press and hold the reset button on the Synology NAS (using a paper clip) until a system sound is heard.

The device and password have now been completely reset.

  1. Enter your Synology NAS IP into a browser to load up the DSM web admin UI.
  2. Enter the default username “admin” and leave the password field blank.
  3. Click Sign In.

If using DSM 6.2.3 or earlier:

  1. Create a password.
  2. Log in using “admin” and the newly created password.
  3. Go to Control Panel > User.
  4. Select the User tab.
  5. Double-click on the chosen administrator account.
  6. Select the Info tab.
  7. Reset the password and click OK.

It’s now recommended you disable the administrator account and continue using a user account for enhanced security.

If using DSM 6.2.4 or later:

  1. Reset the password for the account.
  2. Click Submit.
  3. Click Sign In Now and enter the new password.

Whether you’ve been using the best NAS for many years or are just getting started, this can happen to anyone. Luckily, it’s a quick and painless process to reset the admin account password to get back online and continue enjoying the enclosure.

By Richard Edmonds

I've been covering the tech industry for more than a decade and have tinkered with NAS for just as long. Follow my ramblings and more right here on NAS Master!

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